ChatGPT Login Outage Explanation

The recent ChatGPT login outage that you're asking about occurred on June 29, 2023, and lasted for approximately 1 hour. The primary issue reported by users was difficulty logging in, which made up 63.25% of all reports​​.

Many users reported seeing an 'internal server error' message when they tried to use ChatGPT during the outage. While OpenAI had not issued an official statement at the time of the reporting, some users speculated that the problem might have been due to the platform's exponential growth in user base. ChatGPT gained over a million users within five days of its launch, which is a faster growth rate than platforms like Instagram and Facebook experienced in their early days. It was suggested that the server might not have been performing optimally due to the sudden increase in users, and it could have been overwhelmed by too many requests​​.

Another issue that prevented users from using ChatGPT was a message stating, "You must sign up for an OpenAI account before proceeding". This message indicates that a user needs to create an account and verify their email address before they can use the chatbot​​.

To address the login issues, some potential solutions were suggested, which include:

1. Creating an OpenAI account and verifying your email address.
2. Verifying your mobile number.
3. Logging out of your account and then logging back in.
4. Clearing your device's cache and search history​​.

In addition, it was advised by users on Twitter that if you received a ChatGPT login error, you should check your email. There could be an email from OpenAI that you need to click on to verify your account, which could solve the login loop error​​.